FAQ - Your Questions / Our Answers

Frequently Asked Questions (FAQ)/Beanbag Montreal

1. Why choose a locally made beanbag from Beanbag Montréal?

Buying a beanbag in Quebec from Beanbag Montréal means investing in quality and durability. Here's what sets us apart from imported and competing products:
• Premium Filling: Unlike low-quality beads that quickly flatten, we use high-density polystyrene beads (high-recycled). Your beanbag will retain its ergonomic shape and support without sagging after just two weeks.

• Durable and Washable Cover: Our covers are removable and machine washable. Made from 100% polyester or 100% ultra-resistant nylon, they are perfect for heavy use, whether in the living room, playroom, or office.

• Eco-Friendly and Easy Care: Coffee spill? No worries. Our removable covers prevent your beanbag from ending up in the trash. In addition, we stock 5 sizes of beanbag refills to revive your seat after a few years.

• Pro tip: For a lasting investment, always choose a beanbag with a removable cover. This guarantees a product that lasts 10 years instead of just a few months!

2. Are the beads included in the price?

Yes, absolutely! Unlike many competitors who only sell the cover, all our beanbags arrive already filled with super-strong, high-density polystyrene beads. Just unpack it and get comfortable.

3. Why are the prices lower in-store than online?
By coming directly to our Montreal warehouse store, you eliminate logistics and handling costs. We offer wholesale prices to share these savings with you. It's our way of thanking customers who make the trip, reducing the hassle of returns for everyone.

4. What's the difference between your beads and those found in big-box stores?
We only use high-density polystyrene beads. They are firmer and retain their volume much longer than lower-quality beads, meaning you won't need to refill your beanbag after just a few months.

5. What are the shipping costs and delivery times for Montreal and the surrounding area?
Local delivery or warehouse pickup is completely FREE!

• Greater Montreal (within a 60 km radius): Delivery in 2 to 4 business days.

• Bonus: We handle these deliveries ourselves with our own trucks to ensure your beanbag arrives in perfect condition.

• Areas outside this radius: Please allow an additional 2 to 5 days for delivery via our partner carriers.

(Canpar and UPS)

6. Do you deliver everywhere in Quebec and Ontario?

Yes! Delivery is FREE throughout Quebec* and Ontario. Only a few remote areas or special territories may be exempt. If you have any questions, contact us with your postal code!

7. How can I take advantage of the Duo Offer (reduced-price ottoman)?
The Duo Offer (the #555 ottoman starting at $35) is exclusive to our stores. It applies to the purchase of any beanbag. It's the perfect opportunity to complete your set at a fraction of the regular price.

8. What are your fabric and style choices?
While our website offers an excellent selection, it's just the tip of the iceberg! In-store, we offer a veritable fabric library of over 20 textures and finishes, ranging from ultra-durable to luxurious:
• Nylon or Polyester ("Super Tuff"): Our toughest fabrics. They are robust, waterproof, and a breeze to clean. They are the perfect choice for children, teenagers, or heavy commercial use.

• Microsuede: A classic for those who love softness. It offers a silky feel and enveloping comfort, ideal for relaxing in the living room or bedroom.

• Prestige and Chic Range: For those seeking a high-end look, we have textured and elegant fabrics that transform your pouf into a true design piece.

Why visit us in store?

• Extended color palette: Access dozens of exclusive shades not shown online.

• More styles: Discover pouf cuts and sizes available only in-store.

• The tactile experience: There's nothing better than touching the fabrics and testing the comfort face-to-face to find the perfect combination.

 

9. Are your beanbags washable and have removable covers?

• YES

Easy care: Our nylon, polyester, and microsuede fabrics are treated for easy surface cleaning. A damp cloth with a little mild soap is usually enough to remove everyday stains.

• All our models have removable covers and an inner lining (cotton inner cover) that allows you to remove the outer cover for machine washing.

• Expert tip: If you plan on using them frequently with young children or pets, ask us for advice in store! We'll guide you toward the most durable and easiest-care fabrics.

10. Are they safe for children?

Absolutely. All our beanbags can be secured at the zipper pull upon request and free of charge. This prevents children from accidentally opening the beanbag. Rest assured, safety is our priority.

11. How to easily contact us?

We're always here to help! Whether you have a question about an order, a delivery date, or need advice on our styles, here's how to reach us:
• In person: Come see us 7 days a week directly at our store-warehouse at 4603 Iberville Street, Montreal, NO APPOINTMENT NECESSARY. It's the best way to see our 90 styles and experience the comfort for yourself... and choose your fabric and color!

• By phone: Prefer to speak to a human? Call us at 514-527-0229 or toll-free at 1-888-527-0777. Our local team will be happy to answer your questions 7 days a week.

• Online: Use the contact form on our website Beanbagmontreal.fr or send us a message through our social media channels. We respond very quickly, 7 days a week.

• • Showroom/Store/Warehouse Opening Hours: Monday to Friday:

10:00 AM - 5:00 PM Saturday and Sunday:

11:00 AM - 5:00 PM
Beanbagmontreal.ca

12. Are your "Beanbag Montréal" bean bags suitable for sensory therapy or special needs?

Yes, absolutely. Our bean bags are very popular with parents, schools, and specialized centers for their soothing and ergonomic properties.

• Sensory and ergonomic benefits: Thanks to our high-density beads, the bean bag perfectly conforms to the body's shape, providing deep and even pressure. This enveloping effect (proprioception) helps reduce anxiety, promotes concentration, and offers essential postural support for relaxation or reading.

• Maximum safety (lockable closures): We understand the importance of safety in specialized environments. All our models are equipped with secure zippers upon request and free of charge. This prevents accidental or intentional opening by a child, keeping the beads securely sealed inside.

• Why upon request? Because many customers don't want this double layer of protection since the beads are already in an internal cotton pocket.

• Increased durability: Our fabrics (especially nylon and polyester) are designed to withstand heavy use while being easy to disinfect, thus meeting the hygiene requirements of institutions. Always REMOVABLE and MACHINE WASHABLE.

* Our most popular models are the multi-position oval beanbag ca126 (best seller), the ca117 model (similar to the ca126 but a smaller, larger size), the multi-position rectangular model ca777, the rectangular model ca666 (similar to the ca777 but in a junior size), and the ergonomic pear-shaped beanbags ca201 and ca198 (super wrap). Come try them out and see many other available models, ideally in our spacious showroom/store, and take one home with you if you wish (large inventory, choice of fabrics, and a selection of 25 colors).

13. What is the production time?
At Beanbag Montreal (Quebec), if the model you choose isn't in stock, don't worry! We're the manufacturer: we produce your custom pouf, Beanbag, or Bean Bag in just 4 to 6 business days.

14. Is it possible to personalize my model?
Absolutely! This is where the Beanbag Montreal in-store experience truly shines. Since we have over 20 fabrics and dozens of exclusive colors in stock, you can literally create the pouf of your dreams. Stop by 4603 Iberville Street, Montreal, Quebec, 7 days a week, to coordinate the textures with your decor and choose the exact model that suits your space, and we'll make it for you super fast.

15. My Beanbag Does your beanbag look flat after a while? Is this normal, and what can you do about it?

Yes, it's perfectly normal! Like a quality pair of shoes or the filling of a high-end sofa, the polystyrene beads will eventually compress slightly with use and weight over time.

Here's how to restore its shape:
• The "Shake" Trick: Often, simply shaking your beanbag vigorously is enough to circulate the air between the beads and instantly restore its volume.

• Refilling: If it remains flat after heavy use, it's a sign that it needs a little boost. Since we are the manufacturer, we sell refills of high-density beads (5 different sizes) directly from our Montreal warehouse or on this website.

• An economical solution: No need to buy a new beanbag! A small bag of high-density refill beads is usually enough to restore its original comfort.

16. Can I try on the styles before buying?

Absolutely! And we highly recommend it. Nothing beats the experience of physically sitting in a beanbag to find the perfect one for you. Our showroom, located at 4603 Iberville Street in Montreal, is designed to offer you the complete experience:

• Test the comfort: Compare over 90 different styles in person.

• Feel the textures: Choose from our 20 types of fabric (microsuede, nylon, polyester, etc.) to find the one that complements your décor.

• See the true colors: Our 25 colors are even more vibrant in real life!

• Save: Remember that by buying in-store, you benefit from our exclusive wholesale prices.

It's the ideal place to make an informed choice with the help of our consultants and without any pressure.

17. Can I return my beanbag if I'm not satisfied? (10-day guarantee)
Absolutely! We understand that it can sometimes be difficult to choose without trying it on. That's why we offer a 10-day "Money-Back Guarantee."

• Try it at home: If, after receiving your beanbag ordered online, you feel that the comfort or color isn't right for you, you have 10 days to contact us.

• Simple conditions: The product must be in its original condition and must not have been misused.

• Return process: Return shipping costs are the responsibility of the customer, or you can simply return it to our Montreal warehouse store free of charge. Once inspected, we will process a full refund.

QUICK TIP: It's easier to resolve questions before than after the purchase.

We love talking about comfort...
If you have a question about a fabric? Are you hesitating between two sizes? Two models? Or do you simply want to confirm a question before ordering?
Need a quick answer?
We're just a phone call away. Our team is here to give you personalized advice, free of charge and without pressure.

Call us at 1-888-527-0777

7 days a week from 8:30 a.m. to 7:00 p.m.

OR Online: Use the contact form on our website